Every time I try to add a dynamic text showing unread G-mails on my homescreen, LL just displays the current date.

Every time I try to add a dynamic text showing unread G-mails on my homescreen, LL just displays the current date.

In the section for the G-mail label to choose, there is none showing up, just a „cancel“ button.

Any idea, what I’d be doing wrong?

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27 Commentsto Every time I try to add a dynamic text showing unread G-mails on my homescreen, LL just displays the current date.

  1. Anonymous says:

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    Strange, should work. Are you sure you have at least one Google Account setup in your mobile settings?

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  2. Anonymous says:

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    Yes. I receive a lot of mails every day on my mobile. That’s why I want LL to display the unread ones.

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  3. Anonymous says:

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    I have 3 Google accounts on my Mobile and all are displaying fine.


    Sorry, I know these are trivial, but have you tried the whole reboot thing, and disabling LL and then Re-enabling it. (Don’t forget to Backup first)



    What version of LL do you have?


    (mine is v14.1.2 (r2879)



    Just to confirm your process…


    1) Click on Desktop,


    2) Add


    3) “Dynamic Text”


    4) “Text to Display” = Unread GMail count


    5) “Gmail Label” = Your Gmail account

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  4. Anonymous says:

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    Could you check that the gmail app is up to date, or maybe check that permissions are correctly set if you are running Android 6+? There’s one permission needed (android.permission.GET_ACCOUNTS), I don’t know how it is displayed in the app info screen (or whether it is even displayed), maybe related to “accounts” or “additional/access mail”.

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  5. Anonymous says:

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    That’s really strange. It’s a brand new Galaxy S7 edge, the same LL v14.1.2 (r2879) as you have and the latest version of gmail with all permissions set correctly, but when it comes to step 5 in the process: “Gmail Label” = empty (cancel).



    I don’t know, if this has got something to do with that problem, but I have my other mail accounts (POP) on Samsungs stock mail-app and LL can’t display the mail-widget of this app. When I click on the widget to add, it snaps back to my homescreen.



    Disabled LL,back to TouchWiz-Start, restarted the phone and switched back to LL, but everything remains the same.

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  6. Anonymous says:

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    Try install Gmail itself

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  7. Anonymous says:

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    Gmail is installed.

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  8. Anonymous says:

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    I assume your Gmail app is connected to your Gmail account

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  9. Anonymous says:

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    Yes, I receive mails from my Gmail account through the Gmail app and the others with Samsungs stock mail app

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  10. Anonymous says:

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    Ok for now I’m stumped I will check again when I get home

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  11. Anonymous says:

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    Thank you very much.

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  12. Anonymous says:

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    How big is the empty screen were you should see the Gmail accounts? Can you post a screenshot?

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  13. Anonymous says:

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    I have an S6…


    Can anyone in the Group comment if they’re having, or had the same issue?

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  14. Anonymous says:

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    Here is a screenshot. As you can see in the upper right corner, the text already appears only with the actual date.


    https://plus.google.com/photos/

    ]]>

  15. Anonymous says:

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    Do you have 2-Step verification enabled for your Gmail account?

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  16. Anonymous says:

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    No, not until now.

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  17. Anonymous says:

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    Did you have it when the problem started?

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  18. Anonymous says:

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    No, I never used it before.

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  19. Anonymous says:

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    Ok, Sorry, lots of questions… Process of Elimination 🙂

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  20. Anonymous says:

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    If you go into your Samsung Settings / Accounts / Google… Is your Gmail account there and when did it last sync?

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  21. Anonymous says:

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    Thanks for your time 🙂

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  22. Anonymous says:

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    It’s there and it syncs about every five minutes.

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  23. Anonymous says:

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    Then all is good other than that glitch…



    Ok I’m gonna ask you to try something that seems really stupid… Lol



    In the Gmail-Label screen, try to click in the white area as if something is there.



    Does anything happen?

    ]]>

  24. Anonymous says:

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    I’ve tried this several times…nothing happens. The only option is pressing “cancel”.

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  25. Anonymous says:

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    The only other things I can think of to try out in order of preference…



    Important!!


    Do each step below one at a time,


    Reboot after each step.


    Try adding the label after each step.



    1) Un-install and Reinstall Gmail


    2) Remove your Gmail Accounts and re-add them.


    If you have 2-step verification you may need to add Samsung to your list of apps.


    3) Un-install and Reinstall LL (Check with Pierre first if there is any risks and best steps to take before doing this step.)

    ]]>

  26. Anonymous says:

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    Ok, I’ll try this tomorrow. Thank you very much for the moment.

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  27. Anonymous says:

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    You’re welcome.

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