I have LL running on Samsung S7.

I have LL running on Samsung S7. Recently while customizing Textra icon color within LL, I received a notification that due to the change in icon, I’ll have to re-add it to the home screen. I see that when trying to access it from Home, it says the app is not installed and asks to reinstall from play store. Even from the within the app drawer it presents a ‘not installed’ message. I can however open it from within the play store dialog. The only way I’ve found to fix it is to remove and reinstall. The same thing happens each time I attempt to change the default icon.

Has anyone experienced anything like this?

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10 Commentsto I have LL running on Samsung S7.

  1. Anonymous says:

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    overflow (3 dots) refresh

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  2. Anonymous says:

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    I’m not seeing a refresh?? I’m still pretty green when it comes to LL. Thanks

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  3. Anonymous says:

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    Hmm ok. Any idea where to look?

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  4. Anonymous says:

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    should be 3 dots in the top right corner of your app drawer press that and you should see refresh.

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  5. Anonymous says:

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    if your phone has a hardware menu key press that.

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  6. Anonymous says:

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    Well crap…. Can’t find it if you’re not looking in the right place. Thank you for your help.

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  7. Anonymous says:

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    Kim Sims alternately, you could long press an empty area.

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  8. Anonymous says:

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    i have a Note 8 and S7 edge and i cant reproduce this on either :/

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  9. Anonymous says:

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    scratch that i can reproduce it and fix it. You need to refresh the app drawer then on your homescreen long press the textra shorcut/pen/edit launch icon/add action/choose app/textra should open now.



    If you cant see the action bar in the drawer go through the homescreen into settings/lightning/appdrawer to turn it on or do what Chris said^

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