hello
hello
since my phone (zenfone 3) got the upgrade to nougat, every other day LL crashes with an “unexpected error”.
i’ve just got a black screen. the home key doesn’t work anymore, i can access the frequent apps.
the only way to get the phone to work is to reboot it.
is anyone got an idea?
thank you
henri
ps: in the meantime i switched to nova , and it’s working . . .
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D5 Creation
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Have you sent a report ?
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no i don’t know how to send it. but since i can’t acces to LL after a crash, is the report still exist after a reboot?
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Don’t you have a message when crashing ?
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Try to backup your desktop, delete LL apps data and cache and create new desktop layout from scratch. If this will work then problem is in current config.
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Sorry Bruno-Isa LAMOUR-ARNOULD I didn’t saw your message. No I don’t have any message when crashing, just a black screen.
I’ve got an update of the firmware, maybe the problem will be solve. Hope and pray
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Jaroslav is right. Clear LL data and see if ok
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Ok thank you I’ll try at next crash
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