When I try to open the Phone app, it says “item is not installed”.

When I try to open the Phone app, it says “item is not installed”. This bug showed up after I updated the OS from. 6.0.1 to 7. How do I fix this?

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3 Commentsto When I try to open the Phone app, it says “item is not installed”.

  1. Anonymous says:

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    my mam had this problem azwell in Apex Launcher after updating to 7 so its not a bug in Lightning. I fixed it by booting into safe mode starting the dialer then rebooting.

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  2. Anonymous says:

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    Refresh your app list and then relink phone to icon.

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  3. Anonymous says:

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    The refresh worked. That’s kinda surprising.

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